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Client Care

For inquiries or assistance please do not hesitate to contact us. Our customer service is available from Monday to Friday, 10am to 5pm to assist you with any questions or concerns.

Shipping

Currently, we offer delivery to the following countries: France, Belgium, Switzerland, the United Kingdom, Sweden, Spain, Italy, and the Netherlands.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

Delivery times vary depending on the destination country. Typically, delivery can take between 3 to 7 business days.

At this time, we only deliver to the listed countries: France, Belgium, Switzerland, the United Kingdom, Sweden, Spain, Italy, and the Netherlands.

If you need to update your delivery address after placing your order, please contact us as soon as possible at care@arriere.apiweb.site. We will do our best to assist you, but changes may not be possible if your order has already been dispatched.

Returns and Exchanges

If an item no longer suits you, you can return it within 14 days from the date of receipt. Please ensure the item is in perfect condition before initiating the return.

To initiate a return, simply email us at care@arriere.apiweb.site, including your order number. You will find your order number in the confirmation email you received after your purchase.

Your refund will be processed within 14 days after we receive the returned item in perfect condition.

Orders and Payments

We accept secure payments via credit card (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through our partner, Stripe.

Yes, your payment information is securely processed through Stripe, a trusted and secure payment gateway that ensures all your financial details are protected.

At this time, we only accept one form of payment per order. However, we offer a variety of payment options, including major credit cards and PayPal.

Your payment will be charged at the time of checkout once your order has been confirmed.

Once your order is confirmed and payment is processed, modifications or cancellations are limited. Please contact us immediately at care@arriere.apiweb.site, and we will assist you as best as we can.

Call US

For any inquiries, feel free to give us a call at +33 9 82 65 70 52.

Our customer service is available from Monday to Friday, 10am to 5pm to assist you with any questions or concerns.

Email Us

For any inquiries, feel free to reach out to us via the contact form or email us directly at care@arriere.apiweb.site