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Privacy policy

INFORMATION NOTICE ON THE PROCESSING OF PERSONAL DATA PURSUANT TO ARTICLES 13 AND 14 OF THE EU REGULATION 679/2016 (“GDPR”)

We want to provide you with complete and transparent information about the processing of your personal data by Arrières Mondes. This includes data you provide or data collected during interactions such as:

  • Visiting our website www.arrieresmondes.com
  • Engaging with our customer service
  • Interacting with our social media pages (Facebook, Instagram, etc.)

If you provide personal data on behalf of someone else, you must ensure that the other parties have read this notice.

1. WHO IS COLLECTING YOUR PERSONAL DATA?

The company responsible for the processing of your personal data is:
 
Arrières Mondes,
Registered in France,
Registered office: 2 allées de l’Europe, 92110 Clichy France.
Email: admin@arriere.apiweb.site
Telephone: 0033 9 82 65 70 52
 

Arrières Mondes processes your personal data as the data controller, deciding the purposes and methods of processing. The designated Data Protection Officer (DPO) can be contacted at admin@arriere.apiweb.site.

Arrières Mondes processes different categories of personal data based on the nature of the interaction. The data processed includes:

  • Biographical Data: First name, surname, date of birth, gender.
  • Contact Data: Mailing address, email address, telephone number.
  • Sales Data: Billing and shipping addresses, payment method details, purchase history.
  • Browsing Data: Data collected from cookies, tracking user behavior on the website (pages viewed, wishlists, etc.).

3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

We process your personal data for the following purposes:
 
a) Sales Transactions:
Your personal data is necessary to process your purchases from Arrières Mondes through our online store, including the management of payments, deliveries, and customer service inquiries.
Legal Basis: Execution of a sales contract.
 
b) Marketing Communications:
With your consent, we may use your personal data to send you promotional materials, newsletters, and updates about new products and events. You may withdraw your consent at any time.
Legal Basis: Consent.
 
c) Customer Satisfaction:
We may use your data to conduct surveys regarding your satisfaction with our products and services to improve our offerings.
Legal Basis: Legitimate interest.
 
d) Compliance with Legal Obligations:
We may process your data to comply with legal obligations such as tax regulations and record-keeping.

Legal Basis: Legal obligation.

4. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

The data retention period depends on the specific purposes for which the data is collected:
  • Sales Data: Retained for 10 years for accounting and compliance purposes.
  • Marketing Data: Retained for 3 years from the last interaction unless you withdraw your consent earlier.

5. WHERE DO WE TRANSFER YOUR DATA?

Arrières Mondes may transfer your personal data to third-party service providers, including those outside the European Union. In such cases, we ensure that appropriate safeguards are in place, such as EU standard contractual clauses.

6. WHO PROCESSES YOUR PERSONAL DATA?

Your data may be processed by:
  • Internal staff at Arrières Mondes
  • Third-party service providers, such as delivery services, IT service providers, and payment processors. All third-party providers are bound by confidentiality agreements and are not permitted to use your data for purposes other than those explicitly stated in our policies.
 
7. WHAT ARE YOUR RIGHTS?
You have the following rights regarding your personal data:
  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct any inaccurate data.
  • Right to Erasure (“Right to be Forgotten”): Request the deletion of your data under certain circumstances.
  • Right to Object: Object to the processing of your personal data for marketing purposes.
  • Right to Data Portability: Request a copy of your data in a structured format.

To exercise these rights, contact admin@arriere.apiweb.site. You may also file a complaint with the relevant data protection authority.